Frequently Asked Questions

Seller's FAQs

If your business already appears on Bizipy, simply click “Claim This Store” on your listing. You’ll be asked to verify ownership by providing basic business documentation or matching business contact details. Once approved, you’ll gain full control of your store profile.

Orders appear instantly in your Bizipy Vendor Dashboard. You’ll also receive real-time notifications via email or mobile app so you can prepare items for pickup or delivery right away.

Bizipy processes all payments securely through Stripe and Square, ensuring reliable and encrypted transactions directly to your account.

Funds are automatically deposited nightly to your linked account. You can also choose instant withdrawals for a small additional fee.

Bizipy partners with one of the largest driver networks to deliver your products quickly and safely to local customers.

No problem! You can use your own drivers. The delivery fee that Bizipy collects goes directly to you when you handle deliveries in-house.

All “claimed” businesses must adhere to the Bizipy Return Policy specific to their industry sector. This ensures consistency, fairness, and customer satisfaction across the platform.

We encourage vendors to work directly with the customer to resolve any issues. If a resolution can’t be reached, Bizipy’s support team will step in to mediate and ensure a fair outcome.

Bizipy offers the lowest fees on the market to help you maximize your earnings. There are no hidden charges — just a simple, transparent structure.

Yes! Bizipy offers optional marketing and promotion services for an additional fee. These include featured placements, advertising boosts, and social promotions to help increase your visibility and sales.

Absolutely. Bizipy supports retail products, restaurants, service providers, and professional businesses — from salons and repair shops to travel agents and local stores.

Yes. Vendors can enable in-store pickup as an option at checkout. You’ll receive a notification when a customer is on the way or ready to pick up their order.

Yes. You can manage multiple stores or service locations under one account. Each location can have its own menu, pricing, hours, and delivery options.

Log in to your Vendor Dashboard and navigate to the “Products” or “Services” tab. From there, you can easily add, edit, or remove listings, update prices, and upload photos.

Bizipy offers dedicated vendor support via live chat and email. We also provide tutorials, setup guides, and one-on-one assistance to help you make the most of your business on the platform.

Buyer's FAQs

Bizipy is your all-in-one local shopping platform — helping you find, order, and get anything you need from nearby stores, restaurants, and service providers. From groceries to salon bookings, Bizipy connects you to businesses right where you are.

You can browse freely, but you’ll need a free Bizipy account to place orders, track deliveries, and save your favorite stores.

Simply search for the product, service, or store you want. Add items to your cart, choose pickup or delivery, and complete checkout — it’s that easy!

Bizipy securely processes all payments through Stripe and Square, allowing you to pay by debit card, credit card, Apple Pay, or Google Pay. You may also pay at the business location upon on pickup order using cash or any form of payment accepted by the business.

Yes. Bizipy never stores your payment data directly. All transactions are encrypted and processed by trusted partners (Stripe and Square) for maximum security.

Most orders are delivered within minutes or hours, depending on the store and location. You can also select in-store pickup if you prefer to get it yourself.

We’ve partnered with one of the largest driver networks to ensure fast and reliable local delivery from verified drivers.

Yes! You’ll receive live updates once your order is on the way — including the driver’s name, location, and estimated arrival time.

If something isn’t right, contact the store directly through the Bizipy order page. If you need extra help, our support team will step in to resolve the issue quickly.

Returns depend on the type of business and item. Each store follows the Bizipy Return Policy for its specific sector (e.g., retail, food, or services). Return details are shown on the store’s profile page.

If the store hasn’t started preparing or shipping your order, you may be able to cancel it directly from your order dashboard. Once an order is in progress, cancellation may not be possible.

Tips are optional but appreciated. 100% of your tip goes directly to your driver.

Enable location access or enter your ZIP code to see verified local businesses available for delivery or pickup in your area.

Currently, each checkout is limited to one store at a time. You can easily place multiple orders with different stores right from your dashboard.

Bizipy focuses on local empowerment — supporting small businesses while keeping fees low for everyone. That means you pay fair prices, businesses keep more of their earnings, and your community grows stronger.

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